General

What is the minimum age to make a booking?
To make a booking, you must be 21 years or older. As the park is a holiday park aimed at families and families, it is unfortunately not possible to stay with a youth group. Someone aged 21 or over must always be present on the booked camping pitch, accommodation or port site.

How can I make a complaint about my stay?
How annoying that your stay was not entirely satisfactory. The team at Vakantiepark Eiland van Maurik is here for you, even if you are not satisfied. You can submit your complaint by sending an e-mail to receptie@eilandvanmaurik.nl. We will gladly work with you to find a solution, so you can hopefully look back on your holiday with a positive feeling.

What time can I check in and out?
We look forward to welcoming you! If you have booked accommodation, you can check in from 16:00 and enjoy your stay. On the day of departure, we kindly ask you to leave the accommodation clean by 10:00.
Have you booked a camping pitch? Then you can set up your camping equipment from 14:00 and start enjoying your stay. On departure, we ask you to leave the pitch before 12:00.

If you have booked a camping pitch, it is possible to use the pitch and set up your camping equipment from 14:00 p.m. On the day of departure, the pitch must be vacated before 12:00 p.m. 

It is possible to use the facilities the park has to offer all day on your arrival and departure day.

Can I use the park's facilities on the day of arrival and departure?
On your arrival and departure day, you are welcome all day to enjoy all the facilities the park offers.
On the day of your arrival, you can immediately use all the park's facilities, even before you have checked in. Whether you want to swim, play, rent a bike, or have a meal in the restaurant, everything is at your disposal from your arrival.
On the day of departure, you don't have to rush to leave. You are welcome all day to enjoy everything the park offers, so that your holiday ends as relaxed and enjoyable as possible.

I would like to come with a group and book a number of accommodations or camping pitches next to each other. What are the possibilities?
How nice that you want to come with a group! We can arrange group bookings on request. If you would like to book 5 or more accommodations or pitches, please feel free to email receptie@eilandvanmaurik.nl. We will be happy to help you find the best solution to ensure you all stay next to each other.